73 Reviews
A fast, frictionless, and efficient reception process is your first step towards providing a satisfying experience for customers visiting your business. While bringing in well-trained front desk staff to handle intake can help ensure you meet these service standards, in today's interconnected digital ecosystem, you should look to software solutions to reduce your staffing needs. An effective ‘digital receptionist’ can handle all the primary responsibilities of a real receptionist integrating into your existing customer relations management (CRM) platforms and saving you money every step of the way.
Upon arrival, visitors streamline the visitor sign process using Greetly's software. They can use a kiosk or go touchless using their own smartphone. A visitor will provide the reason they are visiting, their name and other info your office wants to collect, take a picture, and eSign documents.
Real-time notification alerts are sent to the host employee or user upon the visitor's check-in. With our highly customizable check in app, notifications can be sent through text, email, phone call, Microsoft Teams, Slack, or Google Hangouts. Or any combo.
The check-in process is complete, and the visitor and employee can get down the business. Since the entire process is digital, everything is stored in your cloud-based visitor management logbook, including entry and exit time, host, and all data you choose to collect.
%20(1)-1.png)
Greetly is the modern office, cloud-based digital receptionist solution; an easy-to-use visitor self-service sign in application.
Whether you’re looking for a simple way to capture visitor photos, record e-signatures for NDAs, check when a guest has signed out, handle packages and food deliveries, or register guests taking part in an event or tour, Greetly can do that!
Our award-winning visitor check-in app works on iPad and Android tablets, and touchless on visitors' own smartphones, technology your visitors know and understand. Greetly creates a great visitor experience while keeping your workplace healthy and productive.
Due to our ease of use and mass customization, Greetly is beloved by work environments across industries. Greetly gets glowing reviews from clients including:
Financial services officesAnd federal, state, and local government agencies. In fact, Greetly is working with the United States Air Force to keep Airmen safe and focused on their missions.
Thanks to robust multilingual visitor registration, Greetly is used by clients around the world. At last count, our visitor management software is used in 24 countries across six continents.
People do use the terms "Sign In App" and "Visitor Management System" interchangeably. A visitor management system is a broader term that includes every element of handling visitors, from checking them in to sending reception notifications, giving them access to the space, timing their departure, logging the visit, and more. A sign in app can be an element of a visitor management system.
Whatever you want to call it, we prefer the name Greetly!
There are many tools to consider when providing visitor access while keeping your workplace productive and safe. The first step is a Visitor Management System like Greetly to manage Visitor Access. Not only does Greetly welcome your guests, send instant reception notifications, print visitor badges, and provide reporting, it is touchless and can take temperatures, keeping your employees healthy. Greetly can even notify security if an unwanted person attempts to enter your workplace.
Integrating visitor management software with an access control system allows you to give guests access to certain areas of your premises if you want.
Greetly’s visitor management system provides valuable insights and reporting capabilities to help you analyze visitor data and improve operational efficiency. Our system provides real-time analytics and reporting on visitor traffic, including the number of visitors, visitor types, and visit duration.
Our virtual front desk software also provides customizable reporting capabilities, allowing you to track key performance indicators (KPIs) such as visitor satisfaction, wait times, and desk staff productivity. With Greetly, you can gain valuable insights into your visitor management operations and make data-driven decisions to improve efficiency and customer satisfaction.
Our system also provides automated visitor notifications, allowing you to notify visitors of essential information, such as appointment reminders and security protocols. With Greetly, you can streamline your visitor management operations and improve the overall visitor experience.
Yes. Greetly offers host notification alerts for the correct member - or members - of your team when a visitor has checked in using the Greetly app. A virtual assistant can enhance customer interaction and streamline communication through customizable messages and intelligent call routing. Greetly can even notify an executive assistant or backup team member.
Each host can choose their own notification preferences. They can choose one or more of the following options:
Greetly offers unlimited host notifications with any license. Yes, unlimited voice calls and text messages. You will never receive a surprise charge from Greetly. (Unless you are stuck in the movie Momento.)
At Greetly, we take security and compliance very seriously. Our visitor management system is designed to ensure the protection of sensitive data and adherence to regulatory requirements. Our system is fully compliant with major data protection regulations, including GDPR and HIPAA. We use end-to-end encryption to protect visitor data, and our system is regularly audited to ensure the highest level of security.
Our virtual receptionist software is also designed to ensure compliance with industry-specific regulations, such as PCI-DSS for financial institutions and SOC 2 for technology companies. We provide customizable data retention policies to ensure that visitor data is stored and deleted in accordance with regulatory requirements.
With Greetly, you can rest assured that your visitor data is secure and compliant with regulatory requirements. Our system is designed to provide a secure and efficient way to manage visitors, while also ensuring that you meet the highest standards of data protection and regulatory compliance.
Yes, Greetly's visitor management system is a cloud-based offering. Admins can manage their Greetly account, send emergency notifications, and view reports from any web-enabled device.
Well, some people have said that! Others call us a life-saver, but hey, we don't like to brag.
Greetly offers a Digital Receptionist application delivered by an iPad (or Android, or PC, or mobile phone browser), part of the complete Visitor Management System. Request a demo to learn more (top of page).
One way is to make check in and screening more efficient. Many companies rely on Greetly's award-winning visitor management system to do just that. When visitor registration, check in, compliance and health screenings are automated, reception and security staff can focus on higher-level work.
Another way to improve the visitor experience is to offer touchless sign in software. Some people don't want to use a shared kiosk or talk to a receptionist through a glass. They prefer to use their own smartphone to connect with their host.
Here is a more detailed article on steps for a great visitor experience.
%20(1).png)