Linda S.
December 12th, 2022
"Simple check in solution, plus more!"
Pros: Greetly is easy to program and use. We use it for both checking people into our shared workspace but also for tracking snack charges in our community kitchen.
Cons: It would be great if it could automatically recognize someone and automatically populate their information versus them having to put it in every time they come. We have visitors who come weekly and each time they have to manually put in their info. even though it has a 'return visitor" button, it doesn't save them any time, they still need to manually add their name, phone #, email and other fields that we stipulate.
Overall: Over all it works great for both purposes, visitor management and tracking our snack bar charges.
Greetly has over 60 reviews with an average rating of 4.9/5 stars.
Usage
Features |
Essential |
Pro |
Enterprise |
| Unlimited visitor and employee check-ins |  |
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| Unlimited hosts in your directory | |
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| TOUCHLESS employee and visitor check-in | |
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Notifications
Features |
Essential |
Pro |
Enterprise |
|---|---|---|---|
| Voice notifications - unlimited | |
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| Text notifications - unlimited | |
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| Email notifications - unlimited | |
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| Microsoft Teams notifications - unlimited | |
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| Google Chat notifications - unlimited | |
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| Slack notifications - unlimited | |
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| Skype for Business notifications (coming soon) | |
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| Watchlist security notifications | |
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| Co-pilot (executive assistant notifications) | |
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| 2-way texting between hosts and visitors | |
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| Automated text messages back to visitors (e.g., Wifi info or jobs page) | |
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| Automated emails back to visitors (e.g., exit surveys) | |
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Customizations
Features |
Essential |
Pro |
Enterprise |
|---|---|---|---|
| Multilingual - Visitors can check in using ANY language | |
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| Customize available workflows | |
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| Custom fields and visitor data capture | |
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| Customize flow by type | |
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| Your brand colors and graphics | |
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| Customize all verbiage visitors will see | |
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| Customize notifications to employees | |
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| Merge visitor information and photos into host notifications | |
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| Drag-and-drop editor - no technical skills required | |
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| TOUCHLESS visitor check-in and out with driver's license scanning | |
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| TOUCHLESS employee check-in and out with badge scanning | |
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| Voice notifications in 26 languages and accents | |
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| Localize voice and text notification "from" phone number | |
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| Customize friendly name for email notifications | |
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| Custom feature development | |
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| Custom terms and conditions | |
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| Service Level Agreement (SLA) | |
Integrations
Features |
Essential |
Pro |
Enterprise |
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Active Directory
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Azure AD
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G Suite
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Microsoft Teams
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Google Chat
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Slack
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essensys Operate
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Satellite Deskworks
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Rippling
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Webex Teams (coming soon)
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Okta (coming soon)
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| Zapier | |
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Secure Your People, Data, and Assets
Features |
Essential |
Pro |
Enterprise |
| TOUCHLESS employee and visitor check-in | |
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| Healthy and safety screening questions | |
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| Contract tracing | |
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| Capture visitor photos | |
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| Legal document eSignatures | |
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| Single Sign-On with Azure | |
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| Single Sign-On with Okta (coming soon) | |
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| Emergency evacuation notifications | |
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| Evacuation roll call and safety log | |
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| Check visitors against your internal Watchlist | |
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| Unlimited hosts in your directory | |
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| Unlimited admins | |
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| GDPR compliant | |
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| Government-issued ID scanning (to verify visitors and employees) | |
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| Print visitor badges so guests are easily identified | |
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| Visitor check-in with TOUCHLESS driver's license scanning (coming soon) | |
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| Automatically check out visitors | |
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| Send visitors a checkout link | |
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| Send hosts a checkout link | |
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| Access control integration | |
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| Thermal temperature scanning | |
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| Multiple admin roles and rights | |
Digital Visitor Logbook
Features |
Essential |
Pro |
Enterprise |
| 365-day visitor log | |
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| Visitor and employee check in and check out data | |
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| Realtime data | |
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| Sort, search and filter data | |
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| 1-click download as a CSV | |
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| 1-click download as a PDF | |
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| See visitor photos and electronically signed legal documents | |
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| Automatically check visitors out | |
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| Check visitors out remotely | |
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Productivity Tools
Features |
Essential |
Pro |
Enterprise |
| Preregister visitors from admin | |
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| Preregister visitors from calendar invite | |
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| Speedy repeat visitor process | |
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| Assign assistants to receive host notifications | |
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| Unlimited admins | |
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| Digital Mailroom [beta] | |
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| Run Greetly on multiple kiosks simultaneously | |
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Benefits of the Cloud
FEATURES |
ESSENTIAL |
PRO |
ENTERPRISE |
| All off-the-shelf hardware | |
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| No on-premise servers to maintain | |
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| Free upgrades with non-stop product updates | |
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Customer Support
Features |
Essential |
Pro |
Enterprise |
| Knowledge base | |
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| Email - 24x7x365 | |
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| Live chat - 24x7x365 | |
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| Phone - 24x7x365 | |
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| Dedicated account manager | |
Simple Pricing
Features |
Essential |
Pro |
Enterprise |
| Straightforward pricing | |
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| No add-ons or overuse surprises | |
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| No onboarding costs | |
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| Multiple location discounts | |
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| Pay via credit card | |
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| Pay via ACH, wire or check | |
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| Nonprofit discounts | |
