Greetly, Inc. (“Greetly”, “we”, “our” or “us”) is committed to protecting and maintaining your privacy. This Privacy Policy explains what information we may collect when you use the web or mobile site www.Greetly.com (the “Website”), our iOS or Android apps,
and/or any related end clients, tools, applications, data, software, Application Program Interfaces (APIs) or other services (collectively, the “Service” or “Services”) related thereto, how it will be used, and how you can control the collection and use thereof.
Greetly also recognizes that the European Economic Area (EEA) and United Kingdom (UK) have established strict protections regarding the handling of personal data, including requirements to provide adequate protection for such personal data transferred outside of the EEA and the UK. To provide adequate protection for personal data received by Greetly in the U.S. from the EEA and the UK, Greetly has elected to self-certify to the EU-U.S. Privacy Shield Framework administered by the U.S. Department of Commerce (“Privacy Shield”). Greetly adheres to the Privacy Shield principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.
Please read the following carefully to understand our practices regarding your personal and business data. By registering as a user or using our Website or Services or otherwise submitting any information to us, you consent to the collection and use of personal information as explained in, and agree to abide by the terms of, this Privacy Policy.
Information that you give us. You may provide us information about yourself when you register with or use Greetly’s Services.
This may include your name, postal address, email address, phone number(s), username, password, photographs that you upload, your account information related to web tools (e.g. automation tools, messaging apps) that you utilize, time zone, demographic information, information related to your occupation (e.g. company, title, office location), and information related to visitors to your offices (e.g. name of visitor and arrival and departure times). If you correspond with us via email, chat, Website form submission, in writing, or by telephone, we may retain the content of those communications and our responses, as well as your email address, mailing address, and/or telephone number. In addition, you may provide information about yourself by filling out forms or by completing surveys created by us.
Information automatically collected. We (directly or through our third-party service providers) may automatically log information about you and your computer. Log file information is automatically reported by your browser each time you access our Services. When you register with, view, or use our Services, our servers automatically record certain information. These server logs may include information such as your web request, IP address, operating system type, browser type, browser language, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, how long you spent on a page, access times, and other similar types of information.
Information we get from others. We may get information about you from third parties and/or from other sources, for example by collecting data that is publicly available (e.g. information you submit in a public form).
Cookies. We may log information about your general internet usage using "cookies." Cookies are small data files stored on the hard drive of your computer. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Services, to provide a more personal and interactive user experience by enabling us to estimate our audience size and usage pattern, to store information about your preferences and customize our Services accordingly and to recognize you when you return to our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to the Website. You can set your web browser to refuse all cookies or to notify you when a cookie is being sent. However, some features of the Website may not function properly if cookies are disabled.
Clear gifs information. When you use the Website, we may employ clear gifs which are used to track the online usage patterns of our users anonymously. No personally identifiable information is collected using these clear gifs. In addition, we may also use clear gifs in emails sent to our users to track which emails are opened by recipients.
Information of minors. We do not intend to solicit or collect any personally identifiable information from children under the age of 13 years old. If we learn that a child under the age of 13 has provided personally identifiable information to us, we will promptly remove such information from our file. If you believe that a child under the age of 13 has disclosed personally identifiable information to Greetly, please report this to us immediately by emailing us at success@greetly.com. We do not require a child under the age of 18 to disclose more information than is reasonably necessary to participate in an activity as a condition of participation. If a child under the age of 18 has provided personally identifiable information, a parent can review the child’s personal information, ask to have it deleted and refuse to allow any further collection or use of the child’s information by emailing us at success@greetly.com. Parental consent is required for the collection, use and disclosure of the information collected from children under the age of 18. A parent can provide consent or revoke it at any time by contacting us in accordance with the methods identified below under the heading “Contact Us”. Parents have the option to agree to the collection and use of the child’s information without consenting to the disclosure of the information to third parties.
By providing your email address to us, you consent to our using such email address to send you notices related to our Services, including, without limitation, any notices required by law, in lieu of communication by postal mail. Some of these communications may not be opted out of. We may also use your email address to send you other messages, including, without limitation, changes to the Services. You may modify your settings with respect to these emails by changing your email preferences. We use cookies, clear gifs, and log file information to: (a) store information so that you will not have to subsequently re-enter it when using our Services; (b) provide custom, personalized content and information; (c) monitor the effectiveness of the Services that we provide; (d) monitor aggregate metrics such as total usage; (e) diagnose or fix technology problems; (f) monitor and prevent fraud; and (g) help you efficiently access your information after you sign in.
We use your personal information as follows:
Personally identifiable information. We may share personal information in a variety of ways, including as follows:
Non-personally identifiable information. We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and Uniform Resource Locators (URLs), platform types, number of clicks, etc.) with third parties who wish to understand the usage patterns on our Services.
We use commercially reasonable safeguards to preserve the integrity and security of your personal information. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. We will use commercially reasonable efforts to restrict employee access to personally identifiable user information to those who need to know it in order to provide the Services to you. We cannot, however, ensure, warrant or guarantee the security of any information that you transmit to us, and you do so at your own risk. We make no guarantee that such information will not be accessed, disclosed, altered, or destroyed notwithstanding our safeguards.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You hereby agree to accept responsibility for all activities that occur under your account or password.
Greetly complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Greetly has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. For purposes of enforcing compliance with the Privacy Shield, Greetly is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission (“FTC”). If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
In the event that your personal information is compromised as a result of a breach of security, we will promptly notify you in accordance with the notification procedures set forth in this Privacy Policy, and as otherwise required by applicable law.
You may decline to submit certain information to us, in which case we may not be able to provide certain Services to you. You may update your account information and email preferences at any time by signing into your account. You are solely responsible for helping us to maintain the accuracy and completeness of your personal and other information. We urge you to review your information regularly to ensure that it is correct and complete. If you believe that any of your information is incorrect please email us at success@greetly.com.
You may opt out of any future contact from us at any time. You can do the following at any time by emailing us at success@greetly.com. You can also choose to opt-out of our sharing of your personal information with third parties, except where the disclosure has already been made to a third party in accordance with this Policy or where the disclosure is made to a third party that is acting as a service provider for Greetly. We will also not use or disclose your personal information for a purpose that is materially different than the purpose it was collected for without notifying you and requesting your consent. If you choose not to consent to such use or disclosure, you may choose to decline or opt-out of it at that time.
Please note that any opt-out requests may take a reasonable period of time for us to process.
As noted above, you can access and change your personal information in your account. You may also have the right to access the personal information that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your Personal Data, you can submit a written request to the contact information provided above. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.
We may make products and services of third parties available through the Website or within our Services. This may include links to websites or services operated by such third parties. We are not responsible for the practices employed by third-party websites linked to or from our Services nor the information or content contained therein. When you use a link to go from our Services to a third-party website, our Privacy Policy is no longer in effect. Your browsing and interaction on any third-party website, including, without limitation, those that have a link on our Website or Services, is subject to that website’s own rules and policies. Please check the policies and the terms of such websites before you submit any personal data to such websites. We do not control how these third parties collect information or by what means such third-party services or third parties may use their own cookies to collect information about you. We do not endorse, screen, or approve, and are not responsible for the privacy practices or the content of, other websites or services.
It is our policy to provide any notifications to you, whether such notifications are required by law or are for marketing or other business-related purposes, via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website or other Services, as determined by us in our sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may on our Website opt out of certain means of notification as described in this Privacy Policy.
We may revise this Privacy Policy at any time by amending this page (and noting the date of the update). You are expected to check this page periodically to take notice of any changes made. Your continued use of our Services after such posting constitute your consent to the collection and use of your information as described in the then-current Privacy Policy. Any such changes will be binding on you, and if you disagree with any such changes, you should discontinue use of the Services.
This Privacy Policy is subject to our Terms of Service and any other agreements between you and Greetly. Please refer to the Terms of Service or such other agreements regarding certain rights and limitations with respect to your use of our Website or Services.
Our service is maintained in the United States of America. We make no representation that the Website or our Services are operated in accordance with the laws or regulations of any other country. If you are located outside of the United States and the European Union, you use the Website and our Services at your own risk and initiative and you, not us, are responsible for compliance with any applicable local and national laws, which may differ from U.S. law, and by using our Services, you authorize and consent to the export and transfer of personal information to the U.S. and its storage and use as specified in this Privacy Policy.
This Privacy Policy shall be governed by, construed and entered in accordance with the laws of the State of Delaware applicable to contracts deemed to be made within such state, without regard to choice of law or conflict of law provisions thereof. All disputes with respect to this Privacy Policy shall be brought and heard either in the state courts located in New York County, NY, or the federal district court for New York County, NY (and any courts from which appeals from such courts may be heard). You consent to the in person jurisdiction and venue of such courts. YOU HEREBY WAIVE YOUR RIGHT TO A TRIAL BY JURY WITH RESPECT TO ANY CLAIM, ACTION OR PROCEEDING, DIRECTLY OR INDIRECTLY, ARISING OUT OF, OR RELATING TO, THIS PRIVACY POLICY TO THE FULLEST EXTENT PERMITTED BY LAW.
In compliance with the Privacy Shield Principles, Greetly commits to resolve complaints about our collection or use of your personal information. European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Greetly at:
success@greetly.com with the subject line “privacy”.
Greetly has further committed to refer unresolved Privacy Shield complaints to the Denver, Colorado, United States office of the American Arbitration Association (http://go.adr.org/privacyshield.html), an alternative dispute resolution provider. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit the American Arbitration Association for more information or to file a complaint. European Union individuals have the right to invoke binding arbitration. The services of the American Arbitration Association are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted. Greetly has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.
Greetly welcomes your feedback. Please contact us by email at success@greetly.com or by snail mail at Greetly, Inc., 1805 S. Bellaire St #501, Denver, CO 80222, United States.
Effective as of May 20, 2015; updated March 10, 2020.
To keep your workplace safe from COVID-19 and other illnesses, Greetly is launching the first "No Touch" visitor management system with no apps to download.
