Solina
Solina is a global leader in food production, with facilities across Europe and North America. Their plants welcome both customers visiting corporate offices and contractors or partners entering sensitive production areas.
Solina adopted Greetly to separate customer visits from production access, reinforcing compliance while elevating the visitor experience.
Solina is a global leader in food production, with facilities across Europe and North America.
The Industry Challenge
Food production facilities must balance customer hospitality with strict production-floor compliance. Solina needed to:
- Differentiate between customer visits and production visits, each with unique security and compliance requirements.
- Provide a professional and welcoming experience for customers.
- Ensure safety and regulatory adherence for anyone entering production environments.
- Maintain clear, location-specific oversight of all visitor activity.
Why Greetly
Solina deployed Greetly kiosks tailored for each visitor type:
- Customer visit workflows that present a branded, professional experience.
- Production visit workflows that require signing safety/compliance documents before access.
- Badge printing configured to show visitor type — making it immediately clear whether someone is on-site for a customer meeting or authorized to be in production area.
- Automated host notifications so staff are promptly alerted when a visitor arrives.
The Impact
- Clear role separation: visitors are instantly identifiable by badge type, eliminating confusion about their purpose on-site.
- Improved compliance: production visitors complete required documentation before entry.
- Consistent professionalism: every customer-facing interaction reinforces Solina’s brand standards.
- Location-specific oversight: each facility can tailor workflows to its unique mix of customer and production traffic.