World-class support, whenever you need it

Because the front desk can’t wait

At reception, every second counts. It’s where first impressions are made, security is maintained, and productivity flows, or fails. We know things can’t go wrong there. That’s why Greetly support is always on: 24/7, fast, and focused on you. 

world-class-support
an-extension-your-team

An extension of your team

Your reception is the gateway to your workplace. It’s where visitors, employees, and deliveries converge. When it’s seamless, employees stay productive and guests feel welcome. When you need help, our support team works with speed to keep your workplace running smoothly.

Easy-to-use product, supported by people who care

Greetly is intuitive and highly configurable, so most of the time you’ll never need us. But if you do, you’ll find a team ready to solve problems quickly and completely. From step-by-step walkthroughs to advanced configuration guidance, we’re here to help you get the most out of your visitor management system.

easy-to-use-product
bult-on-a-legacy

Built on a legacy of excellence

As part of OfficeSpace Software, we are client-centered and here to help you win. OfficeSpace has been the most trusted enterprise partner for workplace technology since 2006, and our support philosophy for all our products is the same: fast, effective, effortless.

How we support you

24/7 global support

Always on, because your front desk never stops.

Fast resolution times

Problems are solved with speed and empathy.

Customer-first mindset

We know you’re managing a critical workplace function, and we treat it that way.

Proactive resources

An extensive Help Center, video library, and admin guides empower your team to configure and troubleshoot easily.

Our promise

We believe the heart of support is empathy. You have a big job to do, and when you lean on us, we take that responsibility seriously. With Greetly, you’re not just getting software — you’re getting a partner who ensures your front desk is always secure, always welcoming, and always productive.

our-promise

“My priority is making sure every Greetly client gets the support they need, when they need it. That means quick, effective resolutions and a team that’s ready to step in so your reception runs smoothly and securely. We know office managers and workplace leaders are juggling a lot — that’s why you can count on us to make visitor management one less thing to worry about.”


Sergio Espinal
Head of Customer Support, OfficeSpace & Greetly

g2-stars

Greetly by the numbers

3,000,000

Visitors monthly

24/7

Live support

30-Minute

Average resolution time

5 / 5

Client rating for support

4.8 / 5

Stars on G2

REVIEWS

Real talk from real users

Read what other clients have to say—the world's most trusted software marketplace.

reviews-badge-group

“We wanted a front-of-house solution to create a great first impression for the TCL brand.

Greetly’s customizable app allows us to do just that."

Chris Larson

Senior Vice President, TCL North America

“Everyone in the office is really impressed with the system. Even UPS and FedEx are utilizing Greetly to notify us if there is a need to sign for a package.”

Shariza Arias

Human Resources Manager, TCL North America

“I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I manage 3 locations and I have the ability to remotely update each location with the click of a save button.”

Katie Baroway

Vice President of Operations, Office Evolution

"Greetly by OfficeSpace is an excellent receptionist tool. Fast, effective, and really easy to use. It allows us to have something at the front desk without needing an actual receptionist."

Operations Lead

Event Services

"Greetly by OfficeSpace helped reduce our overhead costs since it handles visitors logging, document signing, pre-registrations, host notifications, and many more! Having worked in IT for more than 10 years, I am quite meticulous when new software is rolled out in our infrastructure. However, Greetly, a visitor management system, greatly exceeded my expectations and is definitely worth its weight in gold as it helped reduce our overhead costs!"

Head of IT

Small Business

"OfficeSpace has robust guest and visitor management capabilities with its addition of Greetly visitor management."

Space Planner

Biotechnology

"Solid solution for visitor management. Greetly by OfficeSpace is easy to set up and use and integrates into other APIs easily, too. The pricing is simple to understand, and they allow unlimited users. Plus it's very secure. Reports are easy to pull, and everything is in the cloud."

President

Small business

"Our favorite thing about Greetly by OfficeSpace is that, quite simply, it saves us money. It produces less friction for our clients and visitors and gives them a professional, easy reception experience. We absolutely love this visitor management solution."

Facility Manager

Higher Education

“We have subscribed to Greetly for our four office suites facilities since early 2016. It has been a great addition. Greetly provides a central service for the businesses in our buildings. Overall it has been an excellent experience.”

Kaz Spillman

Building Receptionist, British Plastics Federation

“I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I manage 3 locations and I have the ability to remotely update each location with the click of a save button.”

Gabriel Lembeck

Director of Research, Balentine

"The Greetly iPad receptionist means we don't have to use staff to give access to the space. Instead, they can service the space, our members, visitors and event attendees."

Lucas Seyhun

Co-Founder, The Farm

"Safety is always our top priority. With the help of new technology, we can now offer our visitors a safe and secure check-in and check-out, which has been an important investment for us at Randstad."

Mikael Estenthal

CIO, Randstad Sweden

“We wanted a front-of-house solution to create a great first impression for the TCL brand.

Greetly’s customizable app allows us to do just that."

Chris Larson

Senior Vice President, TCL North America

“Everyone in the office is really impressed with the system. Even UPS and FedEx are utilizing Greetly to notify us if there is a need to sign for a package.”

Shariza Arias

Human Resources Manager, TCL North America

“I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I manage 3 locations and I have the ability to remotely update each location with the click of a save button.”

Katie Baroway

Vice President of Operations, Office Evolution

"Greetly by OfficeSpace is an excellent receptionist tool. Fast, effective, and really easy to use. It allows us to have something at the front desk without needing an actual receptionist."

Operations Lead

Event Services

"Greetly by OfficeSpace helped reduce our overhead costs since it handles visitors logging, document signing, pre-registrations, host notifications, and many more! Having worked in IT for more than 10 years, I am quite meticulous when new software is rolled out in our infrastructure. However, Greetly, a visitor management system, greatly exceeded my expectations and is definitely worth its weight in gold as it helped reduce our overhead costs!"

Head of IT

Small Business

"OfficeSpace has robust guest and visitor management capabilities with its addition of Greetly visitor management."

Space Planner

Biotechnology

"Solid solution for visitor management. Greetly by OfficeSpace is easy to set up and use and integrates into other APIs easily, too. The pricing is simple to understand, and they allow unlimited users. Plus it's very secure. Reports are easy to pull, and everything is in the cloud."

President

Small business

"Our favorite thing about Greetly by OfficeSpace is that, quite simply, it saves us money. It produces less friction for our clients and visitors and gives them a professional, easy reception experience. We absolutely love this visitor management solution."

Facility Manager

Higher Education

“We have subscribed to Greetly for our four office suites facilities since early 2016. It has been a great addition. Greetly provides a central service for the businesses in our buildings. Overall it has been an excellent experience.”

Kaz Spillman

Building Receptionist, British Plastics Federation

“I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I manage 3 locations and I have the ability to remotely update each location with the click of a save button.”

Gabriel Lembeck

Director of Research, Balentine

"The Greetly iPad receptionist means we don't have to use staff to give access to the space. Instead, they can service the space, our members, visitors and event attendees."

Lucas Seyhun

Co-Founder, The Farm

"Safety is always our top priority. With the help of new technology, we can now offer our visitors a safe and secure check-in and check-out, which has been an important investment for us at Randstad."

Mikael Estenthal

CIO, Randstad Sweden