Visitor Management for retail Companies

Make a great first impression at every location

Retail environments bring together customers, employees, contractors, and vendors every day. Greetly’s visitor management system for retail replaces manual processes with cloud-based, self-service check-in that saves time, enhances security, and delivers a professional first impression at every location.

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Hero retail

10M+

Visitors checked in

24+

Countries represented

22

Fortune 500 trusted

Trusted by retail teams worldwide

A branded digital receptionist for every location

A modern visitor management solution streamlines the check-in process, reduces wait times, and provides real-time visibility into who is on-site—whether it’s vendors, contractors, or staff.

A polished first impression

Welcome contractors, vendors, and partners with branded kiosks, QR codes, and smartphone-based check-in.

Enhanced safety and compliance

Issue visitor badges, check visitors against internal watchlists, and maintain secure digital visitor logs to protect restricted areas.

Operational efficiency at scale

Automate check-ins and reporting across multiple locations with one cloud-based platform.

Features that simplify check-in and protect store operations

Features retail

Check in with kiosks or QR codes

Replace paper sign-in sheets with touchless iPad kiosks or smartphone check-in for faster, more secure arrivals.

Pre-register contractors and vendors

Send QR codes in advance to streamline entry, reduce wait times, and improve the visitor experience. You can also send branded pre-visit emails or SMS messages to enhance the arrival experience for VIPs or scheduled clients.

Print secure visitor badges with photos and details

Create ID badges with names, photos, and access levels to distinguish between contractors, vendors, and guests.

Send instant host notifications

Alert managers and staff via SMS, email, Slack, Microsoft Teams, or Google Chat the moment a visitor arrives.

Capture NDAs and forms

Collect eSignatures on NDAs, safety acknowledgments, or questionnaires during the check-in process.

Gain real-time visibility and keep operations running smoothly

Track visitor data in real time

Use a cloud-based dashboard to monitor visitor activity, track occupancy, and export visitor logs instantly.

Manage visitor queues automatically

Automatically assign visitors to service queues based on their reason for visiting. Whether it’s tech support, client services, or vendor deliveries, staff can view and manage queues in real time—reducing wait times and keeping operations smooth.

Scale across multiple sites

Manage visitor check-in and reporting consistently across regional or national retail networks.

Support emergency response

Generate evacuation logs and confirm visitor safety during critical incidents.

Gain real time visibility keep operations running smoothly

REVIEWS

Real talk from real users.

Read what other clients are saying on G2–the world’s most trusted software marketplace.

reviews-badge-group

“We wanted a front-of-house solution to create a great first impression for the TCL brand.

Greetly’s customizable app allows us to do just that."

Chris Larson

Senior Vice President, TCL North America

“Everyone in the office is really impressed with the system. Even UPS and FedEx are utilizing Greetly to notify us if there is a need to sign for a package.”

Shariza Arias

Human Resources Manager, TCL North America

“I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I manage 3 locations and I have the ability to remotely update each location with the click of a save button.”

Katie Baroway

Vice President of Operations, Office Evolution

"Greetly by OfficeSpace is an excellent receptionist tool. Fast, effective, and really easy to use. It allows us to have something at the front desk without needing an actual receptionist."

Operations Lead

Event Services

"Greetly by OfficeSpace helped reduce our overhead costs since it handles visitors logging, document signing, pre-registrations, host notifications, and many more! Having worked in IT for more than 10 years, I am quite meticulous when new software is rolled out in our infrastructure. However, Greetly, a visitor management system, greatly exceeded my expectations and is definitely worth its weight in gold as it helped reduce our overhead costs!"

Head of IT

Small Business

"OfficeSpace has robust guest and visitor management capabilities with its addition of Greetly visitor management."

Space Planner

Biotechnology

"Solid solution for visitor management. Greetly by OfficeSpace is easy to set up and use and integrates into other APIs easily, too. The pricing is simple to understand, and they allow unlimited users. Plus it's very secure. Reports are easy to pull, and everything is in the cloud."

President

Small business

"Our favorite thing about Greetly by OfficeSpace is that, quite simply, it saves us money. It produces less friction for our clients and visitors and gives them a professional, easy reception experience. We absolutely love this visitor management solution."

Facility Manager

Higher Education

“We have subscribed to Greetly for our four office suites facilities since early 2016. It has been a great addition. Greetly provides a central service for the businesses in our buildings. Overall it has been an excellent experience.”

Kaz Spillman

Building Receptionist, British Plastics Federation

“I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I manage 3 locations and I have the ability to remotely update each location with the click of a save button.”

Gabriel Lembeck

Director of Research, Balentine

"The Greetly iPad receptionist means we don't have to use staff to give access to the space. Instead, they can service the space, our members, visitors and event attendees."

Lucas Seyhun

Co-Founder, The Farm

"Safety is always our top priority. With the help of new technology, we can now offer our visitors a safe and secure check-in and check-out, which has been an important investment for us at Randstad."

Mikael Estenthal

CIO, Randstad Sweden

“We wanted a front-of-house solution to create a great first impression for the TCL brand.

Greetly’s customizable app allows us to do just that."

Chris Larson

Senior Vice President, TCL North America

“Everyone in the office is really impressed with the system. Even UPS and FedEx are utilizing Greetly to notify us if there is a need to sign for a package.”

Shariza Arias

Human Resources Manager, TCL North America

“I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I manage 3 locations and I have the ability to remotely update each location with the click of a save button.”

Katie Baroway

Vice President of Operations, Office Evolution

"Greetly by OfficeSpace is an excellent receptionist tool. Fast, effective, and really easy to use. It allows us to have something at the front desk without needing an actual receptionist."

Operations Lead

Event Services

"Greetly by OfficeSpace helped reduce our overhead costs since it handles visitors logging, document signing, pre-registrations, host notifications, and many more! Having worked in IT for more than 10 years, I am quite meticulous when new software is rolled out in our infrastructure. However, Greetly, a visitor management system, greatly exceeded my expectations and is definitely worth its weight in gold as it helped reduce our overhead costs!"

Head of IT

Small Business

"OfficeSpace has robust guest and visitor management capabilities with its addition of Greetly visitor management."

Space Planner

Biotechnology

"Solid solution for visitor management. Greetly by OfficeSpace is easy to set up and use and integrates into other APIs easily, too. The pricing is simple to understand, and they allow unlimited users. Plus it's very secure. Reports are easy to pull, and everything is in the cloud."

President

Small business

"Our favorite thing about Greetly by OfficeSpace is that, quite simply, it saves us money. It produces less friction for our clients and visitors and gives them a professional, easy reception experience. We absolutely love this visitor management solution."

Facility Manager

Higher Education

“We have subscribed to Greetly for our four office suites facilities since early 2016. It has been a great addition. Greetly provides a central service for the businesses in our buildings. Overall it has been an excellent experience.”

Kaz Spillman

Building Receptionist, British Plastics Federation

“I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I manage 3 locations and I have the ability to remotely update each location with the click of a save button.”

Gabriel Lembeck

Director of Research, Balentine

"The Greetly iPad receptionist means we don't have to use staff to give access to the space. Instead, they can service the space, our members, visitors and event attendees."

Lucas Seyhun

Co-Founder, The Farm

"Safety is always our top priority. With the help of new technology, we can now offer our visitors a safe and secure check-in and check-out, which has been an important investment for us at Randstad."

Mikael Estenthal

CIO, Randstad Sweden

FAQ

Questions? We’re here to help.

Browse retail FAQs. Don’t see what you’re looking for? Contact us.

How does visitor management software support retail operations?

A visitor management system helps retail teams handle contractors, vendors, and deliveries with touchless check-ins, instant notifications, and real-time dashboards. It reduces wait times, improves safety, and keeps visitor data secure across every location.

Can retail teams pre-register visitors?

Yes. Contractors, vendors, or staff can be pre-registered with QR codes, which reduces wait times and speeds up visitor arrival.

Does Greetly support contactless check-in?

Yes. Visitors can check in via iPad kiosk, QR code, or smartphone for a fully contactless, user-friendly process.

How does Greetly help with operational efficiency?

By automating visitor registration, notifications, and visitor logs, Greetly reduces time-consuming front desk tasks and provides real-time visitor data across all store locations.

Is visitor data secure with Greetly?

Yes. Greetly is SOC 2 and GDPR compliant. Visitor records are encrypted, stored securely in the cloud, and accessible only by role-based permissions.

Let’s modernize your welcome

See how Greetly helps retail teams improve security, manage vendors and contractors, and create a seamless experience across locations.

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