Digital mailroom

Digital mailroom services for streamlined package delivery

Automate package tracking and delivery notifications with digital mailroom software. Keep lobbies clear, ensure secure deliveries, and give employees real-time updates when their package arrives.

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Digital Mailroom

Digitize your mailroom processes

Trusted by the world’s leading workplaces

mailroom management system

A mailroom management system with complete functionality

Log packages instantly

Log deliveries the moment they arrive with just a few taps on a tablet or phone. No more paper logs or misplaced items.

Capture delivery photos

Capture a photo of each package at check-in for visual verification. Employees know exactly what’s waiting for them.

Experience flexible workflows

From small parcels to bulk deliveries, create simple, scalable, and consistent processes to handle every type of incoming package.

Notify employees instantly

Get real-time alerts

When a package arrives, employees get automatic notifications via email, text, or direct message—so nothing sits unattended.

Receive customizable messages

Include pickup instructions, delivery notes, or reminders to keep employees informed and reduce no-shows.

Co-pilot forwarding

Allow notifications to be forwarded or delegated to colleagues if someone else is picking up the package.

Alerts that keep visitors moving and teams connected
Digital Mailroom

Track and secure every delivery

Audit logs with ease

Each package is tracked with recipient info, timestamps, and photos of the label—creating a clear record for audits and accountability.

Provide proof of pickup

Employees scan a QR code to check out their package, creating a verifiable trail of custody.

Support multiple locations

Manage deliveries across multiple sites with consistent workflows and reporting.

Works with your tools. Built for compliance.

Cloud-based access, 24/7/365

Log deliveries quickly through the Digital Mailroom app on a tablet or mobile device. Package records can then be viewed anytime in the Visitor Log on desktop for full visibility.

Secure, exportable audit logs

Every package entry includes photos, timestamps, and pickup details. Export reports as PDF or CSV to support compliance and accountability.

Integrates with Your ecosystem

Connect with Microsoft Teams, Slack, Google Workspace, and Zapier. Automatically notify employees and feed package data into your existing workflows.

SOC 2 + GDPR compliant

Package data is encrypted in transit and at rest, ensuring your mailroom processes meet enterprise security and privacy standards.

INTEGRATIONS

Improve business processes with seamless integrations

Greetly’s mailroom automation is built to work with your tech stack. No extra steps required.

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TAKE A TOUR

See how Greetly’s digital mail management works

See how you can optimize mailroom operations at your facility.

CONTACT US

Ready to join the digital transformation?

Turn package chaos into a streamlined, secure workflow. With digital mailroom software, every delivery is logged, every employee is notified instantly, and every pickup is tracked—so nothing gets lost, delayed, or left sitting in your lobby.

Our team will walk you through setup, integrations, and best practices—so you can be live in hours, not weeks.

Book a demo

SOC 2 + GDPR compliant

10M+ visitors checked in across 24+ countries

Live in hours, not weeks

REVIEWS

Real customers. Real feedback.

See what others are saying about Greetly on G2 – the world’s most trusted software marketplace

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FAQ

Still have questions? We have answers.

Browse digital mailroom FAQs. Don't see what you're looking for? Contact us.

What is a digital mailroom?

A digital mailroom is software that automates package intake, tracking, and delivery. Instead of relying on paper logs or manual handoffs, everything is logged digitally, notifications are automatic, and employees get real-time updates.

How does a digital mailroom increase office productivity?

Digital mailrooms like Greetly reduce manual tasks for facilities teams and eliminating wasted time for employees. Packages are logged, and recipients are notified instantly, which means fewer interruptions, fewer lost items, and a smoother flow of office operations.

Does the digital mailroom support food deliveries?

Technically, yes—food deliveries can be logged using the same workflows as packages. However, because food is time-sensitive, we generally recommend handling it through a simpler, more direct workflow in Greetly rather than the full mailroom process.

How does a digital mailroom improve or hurt office security?

Digital mailrooms improve security by creating an audit trail for every delivery, including photos, timestamps, and pickup details. This reduces the risk of lost or stolen packages and ensures sensitive deliveries are properly tracked.

Do you need special hardware for the digital mailroom?

No specialized mailroom equipment is required to use Greetly for mailroom management. Deliveries are logged through the app on a tablet or mobile device, and package records can be viewed on desktop via the visitor log.

Let’s modernize your welcome

See how Greetly’s digital mailroom simplifies package handling, keeps your workplace secure, and clears the mailroom of clutter.