Data Security

How Greetly visitor management system keeps your organization's data safe

About Greetly Visitor Management System

Greetly is the only fully customizable visitor management system serving enterprise and SMB clients across the globe. Greetly's digital receptionist app manages visiting customers, vendors, interview candidates, deliveries, facility tours, scheduled entries and exits, and more. This modernization to office reception capabilities results in significant time and money savings for Greetly clients. The first touchless visitor sign-in app - which provides instant visitor notifications, collects e-signatures, and prints visitor badges – can be branded and customized to the unique needs of each work environment. Greetly’s solutions are used by several brands including DHL, the Dallas Cowboys, Office Evolution Randstad, and the United States Air Force. The company was named in 2020 as "Best ROI" by G2 and a Key Company within the visitor management space by QY Research.

Greetly visitor sign-in app data security

Infrastructure

Greetly uses Heroku by a Salesforce as a cloud application platform. Heroku’s physical infrastructure is hosted and managed within Amazon’s secure data centers and utilize the Amazon Web Service (AWS) technology. Amazon’s data center operations have been accredited under:

  • ISO 27001
  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
  • PCI Level 1
  • FISMA Moderate
  • Sarbanes-Oxley (SOX)

Additionally, Greetly uses PCI compliant payment processor Braintree for encrypting and processing credit card payments. Our infrastructure provider is PCI Level 1 compliant.

Privacy

Greetly has a published privacy policy that clearly defines what data is collected and how it is used. We take steps to protect the privacy of customers and protect data stored within the system. For additional information, please go to: https://www.greetly.com/privacy-policy.

Access to customer data

Customer data is access controlled. As part of normal operations, Greetly employees do not access or interact with customer data. There may be cases where we are requested to interact with customer data or applications at the request of the customer for support purposes, or where required by law.

Data encryption

Greetly takes the security of your data seriously. We encrypt data in transit by Enable HTTPS for applications and SSL database connections to protect sensitive data transmitted to and from applications. Our data is encrypted at rest: stored files and data within databases are encrypted using industry standard encryption and best practices.

Secured coding techniques

Greetly performs regular risk assessments and updates its threat model as the software evolves to accurately reflect and mitigate risks, such as arbitrary code injection, denial of service, or other incorrect behavior.

European workspaces and GDPR compliance

Greetly is proud to be the first organization in the visitor management category to be Privacy Shield certified. The EU-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce and the European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union to the United States in support of transatlantic commerce.

Greetly also has all of the tools necessary so that your firm, our client, can be fully GDPR compliant. As a data processor, this includes lawful basis of processing, consent, withdrawal of consent, deletion, access and portability, modification and security measures. Read more about Greetly and GDPR compliance.

Contact us

Questions? Greetly is here to help. Please contact us by email at success@greetly.com or by snail mail at Greetly, 1805 South Bellaire St, Suite 501, Denver, CO  80222.

 

Posted April 15, 2018; updated April 1, 2020

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